How to order a sample

  • Samples are meant to give you an idea of what a product looks like. Based on a sample, you can determine fairly well whether the color, shape and finish are to your liking for your project. However, there are a few things that are important before you order a sample, which we would like to inform you about in advance!

  • Our samples usually do not come from the same stock as our other tiles. And since many of our products are made in different colour baths, it is possible that there are colour differences between our sample tiles and our regular stock.

Get your sample costs back with your next order.

If you place an order of at least €250,- based on your sample order, you will receive the tile costs (excl. shipping costs) back in your order. (up to a max of €25,-) Fill in your order number when paying for your order or provide this to us in time so that we can process the discount on time.

Sample tiles are not intended for use in a project

This is because there may be colour differences because the tiles are manufactured in different colour baths and because rejected shipments with, for example, breakage damage are processed into sample tiles. They still look good and function well as a sample, but may contain hairline cracks or irregularities that make the tile unsuitable for use. It is therefore important to use a sample purely for orientation and not as a full-fledged tile for your project. If you are short of tiles for your project, we advise you to order a packaging unit of the tile you need.

Home delivery or pick up

Sample tiles are sent by post (DHL) but can also be picked up at our branch in Breda or Utrecht. You can specify this when ordering. We charge shipping costs when you want the sample(s) to be sent. The samples are well and securely packed in a sample box developed by us.

With a sample you know for sure!

A sample tile gives a good impression and helps you make the right choice. We therefore advise you to always order a sample in advance or to come and view the tiles in real life in one of our showrooms. This way you avoid surprises and you know for sure that the colour, structure and appearance match your wishes. Our employees are ready in the showroom to advise you personally and think along with you.

We cannot accept returns for tiles that we have made especially for you.

We want to make sure you make the right choice!
Many of our tiles are handmade, and often also commissioned by the customer. It is therefore possible that when you place an order for a few boxes of tiles that these will differ slightly in colour from the sample that you have previously received. Please take this into account or ask one of our colleagues what the maximum deviation will be, as this differs per tile type.

If certain samples are not in stock, we may send you a different shape or size with the same color so that you still get an impression and do not have to wait unnecessarily long to make a decision. We usually notify you of this in advance. Unfortunately, we cannot accept returns of sample tiles.

We would like to remind you of the importance of viewing tiles in real life and not rushing to order tiles that you have never seen in real life before. The colours on our website will be displayed differently on every screen, unfortunately we have no control over this.


It is not allowed to order all tiles from a collection as a sample, instead you can come to our showroom to view them in real life. We send a maximum of 5 samples at a time.